/* ==========================================================================
   Lakeview Water Damage Restoration - Yucaipa, CA
   Design system: "Warm Rounded Friendly-Local"
   Warm cream paper, soft rounded cards, pill nav + pill buttons, lake-teal
   primary, warm clay CTA, generous soft shadows, humanist voice.
   Fonts: Baloo 2 (rounded display) + Nunito Sans (humanist body). Self-hosted.
   Legibility: body 17px, line-height 1.7, high-contrast ink, NO font-smoothing.
   ========================================================================== */
@font-face{font-family:"Baloo 2";src:url(../fonts/baloo2.woff2?v=a70aa8d7) format("woff2");font-weight:400 800;font-style:normal;font-display:swap}
@font-face{font-family:"Nunito Sans";src:url(../fonts/nunitosans.woff2?v=e010923d) format("woff2");font-weight:300 900;font-style:normal;font-display:swap}

:root{
  --paper:#FBF5EC; --cream:#F4E9D8; --surface:#FFFFFF; --tint:#F3EADA;
  --ink:#2B2420; --ink-soft:#615446;
  --teal:#0C6A6E; --teal-deep:#0A4C50; --teal-ink:#0A5457;
  --teal-wash:#E4F0EF;
  --clay:#C7431E; --clay-deep:#A5360F; --clay-wash:#FBE7DE;
  --gold:#B8780A; --gold-bright:#F3B84A;
  --line:#EADCC7; --line-soft:#F0E6D6;
  --radius:22px; --radius-lg:30px; --radius-sm:14px;
  --shadow:0 12px 30px rgba(43,36,32,.10); --shadow-sm:0 6px 16px rgba(43,36,32,.08);
  --shadow-lg:0 20px 46px rgba(43,36,32,.16);
  --wrap:1180px;
}

*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%;font-size:17px}
body{margin:0;background:var(--paper);color:var(--ink);
  font-family:"Nunito Sans",-apple-system,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;
  font-size:17px;line-height:1.7;font-weight:400}
h1,h2,h3,h4{font-family:"Baloo 2","Trebuchet MS",sans-serif;color:var(--teal-deep);line-height:1.15;margin:0 0 .5em;font-weight:700;letter-spacing:-.01em}
h1{font-size:clamp(2rem,4.6vw,3.15rem)}
h2{font-size:clamp(1.6rem,3.1vw,2.35rem)}
h3{font-size:1.24rem}
p{margin:0 0 1rem}
a{color:var(--teal-ink)}
img{max-width:100%;height:auto;display:block}
ul{margin:0 0 1rem;padding-left:1.2rem}
li{margin:.35rem 0}
.wrap{max-width:var(--wrap);margin:0 auto;padding:0 22px;width:100%}
.band{padding:64px 0}
.band--tint{background:var(--tint)}
.skip-link{position:absolute;left:-9999px;top:0;background:var(--teal-deep);color:#fff;padding:10px 16px;border-radius:0 0 12px 0;z-index:200}
.skip-link:focus{left:0}
.arw{width:1.05em;height:1.05em;vertical-align:-2px}
[hidden]{display:none!important}

/* ---------- section heads ---------- */
.h-sec{max-width:760px;margin:0 0 34px}
.h-sec--center{margin-left:auto;margin-right:auto;text-align:center}
.kicker{display:inline-flex;align-items:center;gap:7px;background:var(--teal-wash);color:var(--teal-deep);
  font-family:"Baloo 2",sans-serif;font-weight:600;font-size:.86rem;letter-spacing:.02em;
  padding:6px 14px;border-radius:999px;margin-bottom:14px}
.kicker svg{width:15px;height:15px;fill:var(--teal)}
.dek{font-size:1.08rem;color:var(--ink);margin:0}

/* ---------- buttons ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:.5rem;
  font-family:"Baloo 2",sans-serif;font-weight:700;text-decoration:none;cursor:pointer;
  border-radius:999px;border:0;line-height:1.1;transition:transform .12s ease,box-shadow .12s ease}
.btn svg{width:1.2em;height:1.2em;flex:none;fill:currentColor}
.btn--call{background:linear-gradient(180deg,#D64C22,var(--clay));color:#fff;flex-direction:column;gap:1px;
  padding:14px 26px;box-shadow:0 10px 22px rgba(199,67,30,.30)}
.btn--call:hover{transform:translateY(-2px);box-shadow:0 14px 28px rgba(199,67,30,.38)}
.btn__num{font-size:1.28rem;letter-spacing:.01em}
.btn__sub{font-family:"Nunito Sans",sans-serif;font-weight:600;font-size:.82rem;opacity:.95}
.btn--lg{padding:17px 34px}
.btn--lg .btn__num{font-size:1.5rem}
.btn--block{display:flex;width:100%}

/* ---------- header ---------- */
.site-header{position:sticky;top:0;z-index:120;background:var(--paper);box-shadow:0 2px 0 var(--line-soft)}
.topbar{background:var(--teal-deep);color:#F3EEE4;font-size:.86rem}
.topbar__wrap{display:flex;align-items:center;justify-content:space-between;gap:12px;padding-top:7px;padding-bottom:7px;min-height:0}
.topbar__l,.topbar__r{display:inline-flex;align-items:center;gap:7px;color:#F3EEE4}
.topbar svg{width:15px;height:15px;fill:#E7C98A}
.stars{display:inline-flex;gap:1px}
.stars svg{width:16px;height:16px;fill:var(--gold-bright)}
.stars--sm svg{width:13px;height:13px}
.nav-shell{display:flex;align-items:center;gap:16px;padding-top:12px;padding-bottom:12px}
.brand{display:inline-flex;align-items:center;gap:11px;text-decoration:none;flex:none}
.brand__mark{border-radius:16px;box-shadow:var(--shadow-sm);flex:none}
.brand__text{display:flex;flex-direction:column;line-height:1}
.brand__name{font-family:"Baloo 2",sans-serif;font-weight:800;font-size:1.42rem;color:var(--teal-deep)}
.brand__sub{font-size:.74rem;font-weight:700;color:var(--clay);letter-spacing:.04em;text-transform:uppercase;margin-top:3px}
.pillnav{display:flex;align-items:center;gap:4px;margin-left:auto}
.pillnav>a,.drop>a{display:inline-block;text-decoration:none;color:var(--ink);font-weight:700;
  font-family:"Baloo 2",sans-serif;font-size:.98rem;padding:9px 14px;border-radius:999px}
.pillnav>a:hover,.drop>a:hover{background:var(--teal-wash);color:var(--teal-deep)}
.drop{position:relative}
.drop>a[aria-haspopup]::after{content:"";display:inline-block;width:6px;height:6px;margin-left:7px;
  border-right:2px solid currentColor;border-bottom:2px solid currentColor;transform:rotate(45deg) translateY(-2px)}
.drop__menu{position:absolute;top:100%;left:0;min-width:290px;background:var(--surface);
  border:1px solid var(--line);border-radius:var(--radius-sm);box-shadow:var(--shadow-lg);
  padding:8px;display:none;flex-direction:column;z-index:130;max-height:min(72vh,560px);
  overflow-y:auto;overscroll-behavior:contain}
.drop.is-open .drop__menu{display:flex}
.drop__menu a{text-decoration:none;color:var(--ink);font-weight:600;font-size:.95rem;padding:9px 12px;border-radius:10px}
.drop__menu a:hover{background:var(--teal-wash);color:var(--teal-deep)}
.callpill{display:inline-flex;align-items:center;gap:9px;text-decoration:none;flex:none;
  background:linear-gradient(180deg,#D64C22,var(--clay));color:#fff;padding:8px 18px 8px 14px;
  border-radius:999px;box-shadow:0 8px 18px rgba(199,67,30,.28)}
.callpill svg{width:22px;height:22px;fill:#fff;flex:none}
.callpill__b{display:flex;flex-direction:column;line-height:1.05}
.callpill__b small{font-size:.68rem;font-weight:700;opacity:.92}
.callpill__num{font-family:"Baloo 2",sans-serif;font-weight:800;font-size:1.12rem}
.burger{display:none;flex-direction:column;gap:5px;background:var(--teal-wash);border:0;border-radius:12px;
  padding:11px 10px;cursor:pointer;flex:none}
.burger span{display:block;width:22px;height:2.5px;background:var(--teal-deep);border-radius:2px;transition:transform .2s ease,opacity .2s ease}

/* ---------- homepage hero (welcome) ---------- */
.welcome{background:radial-gradient(120% 130% at 82% 0%,#DCEDEC 0%,var(--paper) 62%);padding:46px 0 56px}
.welcome__wrap{display:grid;grid-template-columns:1.05fr .95fr;gap:34px;align-items:center}
.welcome__card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);
  box-shadow:var(--shadow);padding:34px 32px}
.welcome__card h1{margin-top:8px}
.welcome__dek{font-size:1.15rem;color:var(--ink);margin:0 0 20px}
.welcome__rate{display:flex;align-items:center;gap:9px;margin-top:16px;font-weight:700;color:var(--ink);font-size:.98rem;flex-wrap:wrap}
.welcome__rate b{color:var(--teal-deep)}
.welcome__photo{position:relative}
.welcome__photo img{width:100%;height:100%;object-fit:cover;border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);
  aspect-ratio:4/3}
.ratechip{position:absolute;left:-14px;bottom:22px;background:var(--surface);border:1px solid var(--line);
  border-radius:18px;box-shadow:var(--shadow);padding:12px 16px;display:flex;align-items:center;gap:10px;max-width:74%}
.ratechip__n{font-family:"Baloo 2",sans-serif;font-weight:800;font-size:1.7rem;color:var(--clay);line-height:1}
.ratechip__t{font-size:.82rem;font-weight:700;color:var(--ink)}
.ratechip__t span{display:block;color:var(--ink-soft);font-weight:600}

/* ---------- hero trust chips ---------- */
.chips{display:flex;flex-wrap:wrap;gap:10px;margin-top:20px}
.chip{display:inline-flex;align-items:center;gap:7px;background:var(--surface);border:1px solid var(--line);
  color:var(--ink);font-weight:700;font-size:.9rem;padding:8px 14px;border-radius:999px;box-shadow:var(--shadow-sm)}
.chip svg{width:16px;height:16px;fill:var(--teal)}
.chip .stars svg{fill:var(--gold-bright)}

/* ---------- trust pills row ---------- */
.trustpills{background:var(--teal-deep);color:#F3EEE4}
.trustpills .wrap{display:flex;flex-wrap:wrap;align-items:center;justify-content:center;gap:12px 26px;padding-top:20px;padding-bottom:20px}
.tpill{display:inline-flex;align-items:center;gap:9px;font-weight:700;color:#F5F0E6}
.tpill b{font-family:"Baloo 2",sans-serif;font-size:1.5rem;color:var(--gold-bright);line-height:1}
.tpill span{font-size:.92rem;font-weight:600;color:#E9E1D2}
.trustpills__logos{display:flex;align-items:center;gap:16px;flex-wrap:wrap;justify-content:center}
.trustpills__logos img{max-height:30px;width:auto;background:#fff;border-radius:8px;padding:4px 8px}

/* ---------- reviews / bubbles ---------- */
.voices__grid{display:grid;grid-template-columns:repeat(3,1fr);gap:22px}
.bubble{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);
  box-shadow:var(--shadow-sm);padding:24px 22px;position:relative;min-width:0}
.bubble__stars{margin-bottom:10px}
.bubble blockquote{margin:0 0 16px;font-size:1.02rem;color:var(--ink);line-height:1.65}
.bubble__meta{display:flex;flex-direction:column;gap:2px;border-top:1px solid var(--line-soft);padding-top:12px}
.bubble__meta .who{font-family:"Baloo 2",sans-serif;font-weight:700;color:var(--teal-deep)}
.bubble__meta .where{display:inline-flex;align-items:center;gap:5px;font-size:.86rem;color:var(--ink-soft);font-weight:600}
.bubble__meta .where svg{width:13px;height:13px;fill:var(--clay)}
.bubble__meta .date{font-size:.82rem;color:var(--ink-soft)}
.reviews-home{display:grid;grid-template-columns:.7fr 2fr;gap:26px;align-items:start}
.agg{background:linear-gradient(160deg,var(--teal),var(--teal-deep));background-color:var(--teal-deep);color:#fff;border-radius:var(--radius-lg);
  box-shadow:var(--shadow);padding:30px 26px;text-align:center;position:sticky;top:120px}
.agg__score{font-family:"Baloo 2",sans-serif;font-weight:800;font-size:3.4rem;line-height:1;color:#fff}
.agg__score span{font-size:1.3rem;opacity:.8}
.agg__stars{margin:8px 0 6px}
.agg__stars .stars svg{fill:var(--gold-bright)}
.agg__count{font-weight:700;color:#F0EADE}
.agg__note{font-size:.95rem;color:#E4DCCD;margin:12px 0 0}

/* ---------- services care grid ---------- */
.caregrid{display:grid;grid-template-columns:repeat(3,1fr);gap:22px}
.carecard{display:flex;flex-direction:column;background:var(--surface);border:1px solid var(--line);
  border-radius:var(--radius);overflow:hidden;box-shadow:var(--shadow-sm);text-decoration:none;color:var(--ink);
  transition:transform .14s ease,box-shadow .14s ease;min-width:0}
.carecard:hover{transform:translateY(-4px);box-shadow:var(--shadow)}
.carecard__media{display:block;aspect-ratio:16/10;overflow:hidden;background:var(--cream)}
.carecard__media img{width:100%;height:100%;object-fit:cover}
.carecard__b{padding:18px 20px 20px;display:flex;flex-direction:column;flex:1}
.carecard__t{font-family:"Baloo 2",sans-serif;font-weight:700;font-size:1.12rem;color:var(--teal-deep)}
.carecard__p{font-size:.96rem;color:var(--ink);margin:8px 0 14px;flex:1}
.carecard__go{display:inline-flex;align-items:center;gap:6px;font-family:"Baloo 2",sans-serif;font-weight:700;
  color:var(--clay);font-size:.94rem}
.carecard__go svg{fill:var(--clay)}

/* ---------- why / promise ---------- */
.promise-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:20px}
.promise-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);
  box-shadow:var(--shadow-sm);padding:26px 22px;text-align:center}
.promise__ic{display:inline-flex;align-items:center;justify-content:center;width:56px;height:56px;
  border-radius:50%;background:var(--teal-wash);margin-bottom:14px}
.promise__ic svg{width:26px;height:26px;fill:var(--teal)}
.promise-card h3{margin-bottom:.4em}
.promise-card p{font-size:.98rem;color:var(--ink);margin:0}

/* ---------- process steps ---------- */
.steps{display:grid;grid-template-columns:repeat(4,1fr);gap:22px}
.step{text-align:center;padding:0 6px}
.step__n{display:inline-flex;align-items:center;justify-content:center;width:52px;height:52px;border-radius:50%;
  background:linear-gradient(180deg,#D64C22,var(--clay));color:#fff;font-family:"Baloo 2",sans-serif;
  font-weight:800;font-size:1.5rem;box-shadow:0 8px 18px rgba(199,67,30,.28);margin-bottom:14px}
.step h3{margin-bottom:.35em}
.step p{font-size:.97rem;color:var(--ink);margin:0}

/* ---------- pricing ---------- */
.price-cards{display:grid;grid-template-columns:repeat(3,1fr);gap:22px;max-width:1000px;margin:0 auto}
.price-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);
  box-shadow:var(--shadow-sm);padding:26px 24px;text-align:center;display:flex;flex-direction:column}
.price-card--feat{border:2px solid var(--clay);box-shadow:var(--shadow);position:relative}
.price-card--feat::before{content:"Most common";position:absolute;top:-13px;left:50%;transform:translateX(-50%);
  background:var(--clay);color:#fff;font-family:"Baloo 2",sans-serif;font-weight:700;font-size:.76rem;
  padding:4px 14px;border-radius:999px;white-space:nowrap}
.price-card h3{color:var(--teal-deep)}
.price-card__p{font-family:"Baloo 2",sans-serif;font-weight:800;font-size:1.7rem;color:var(--clay);margin:6px 0 14px}
.price-card ul{list-style:none;padding:0;margin:0 0 16px;text-align:left}
.price-card li{display:flex;gap:8px;align-items:flex-start;font-size:.96rem;color:var(--ink)}
.price-card li svg{width:17px;height:17px;flex:none;stroke:var(--teal);margin-top:4px}
.price-card .cover{margin-top:auto;font-weight:700;font-size:.88rem;color:var(--teal-deep);background:var(--teal-wash);
  padding:8px 12px;border-radius:12px}
.cost-note{max-width:760px;margin:26px auto 0;text-align:center;font-size:1rem;color:var(--ink)}
.cost-note a{color:var(--clay-deep);text-decoration:underline;font-weight:700}

/* ---------- cost + insurance (home) ---------- */
.cost-grid{display:grid;grid-template-columns:1.4fr 1fr;gap:28px;align-items:start}
.insure{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:26px 24px}
.insure h3{color:var(--teal-deep)}
.insure p{font-size:1rem;color:var(--ink)}
.insure a{color:var(--clay-deep);text-decoration:underline;font-weight:700}
.carriers{display:flex;flex-wrap:wrap;gap:12px;margin-top:18px}
.carrier{background:var(--tint);border:1px solid var(--line-soft);border-radius:12px;padding:9px 12px;display:flex;align-items:center}
.carrier img{max-height:22px;width:auto}

/* ---------- recent work / jobs ---------- */
.jobs{display:grid;grid-template-columns:repeat(3,1fr);gap:22px}
.job{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden;box-shadow:var(--shadow-sm);min-width:0}
.job img{width:100%;aspect-ratio:11/7;object-fit:cover}
.job__b{padding:20px 22px}
.job__b h3{margin-bottom:.3em}
.job__meta{display:inline-block;font-weight:700;font-size:.84rem;color:var(--clay-deep);background:var(--clay-wash);
  padding:4px 12px;border-radius:999px;margin-bottom:12px}
.job__b p{font-size:.95rem;color:var(--ink);margin:0 0 .6rem}
.job__b p b{color:var(--teal-deep)}
.filmstrip{display:grid;grid-template-columns:repeat(6,1fr);gap:12px;margin-top:22px}
.film{margin:0;border-radius:14px;overflow:hidden;box-shadow:var(--shadow-sm)}
.film img{width:100%;aspect-ratio:3/2;object-fit:cover}

/* ---------- local conditions / patterns ---------- */
.patterns-intro{max-width:760px;margin:0 0 30px}
.authlinks{display:flex;flex-wrap:wrap;gap:10px 14px;align-items:center;margin-top:16px;font-size:.94rem}
.authlinks span{font-weight:700;color:var(--ink)}
.authlinks a{color:var(--clay-deep);text-decoration:underline;font-weight:700}
.pattern-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}
.pattern-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:24px 22px}
.pattern-card h3{color:var(--teal-deep);margin-bottom:.4em}
.pattern-card p{font-size:.97rem;color:var(--ink);margin:0}

/* ---------- coverage / reach ---------- */
.reach__full{display:grid;grid-template-columns:1.3fr 1fr;gap:26px;align-items:start}
.reach__compact{display:grid;grid-template-columns:1fr 1fr;gap:26px;align-items:center}
.reach__map{margin:0;border-radius:var(--radius);overflow:hidden;box-shadow:var(--shadow-sm);border:1px solid var(--line);background:var(--surface)}
.reach__map figcaption{padding:12px 16px;background:var(--surface)}
.reach__pin{display:inline-flex;align-items:center;gap:7px;font-size:.9rem;font-weight:700;color:var(--ink)}
.reach__pin svg{width:15px;height:15px;fill:var(--clay)}
.reach__zips h3,.reach__note p{color:var(--ink)}
.reach__note p{font-size:1rem}
.zipwrap,.pillrow,.townpills{display:flex;flex-wrap:wrap;gap:9px;margin:12px 0}
.zippill{background:var(--teal-wash);color:var(--teal-deep);font-weight:700;padding:7px 14px;border-radius:999px;font-size:.95rem}
.zipnote,.reach__note p:last-child{font-size:.95rem;color:var(--ink)}
.reach__all{display:inline-flex;align-items:center;gap:7px;font-family:"Baloo 2",sans-serif;font-weight:700;color:var(--clay-deep);text-decoration:none;margin-top:6px}
.reach__all svg{fill:var(--clay-deep)}
.reach-nbhds{display:grid;grid-template-columns:repeat(auto-fit,minmax(215px,1fr));gap:20px;margin-top:32px}
.reach-nbhd h3{font-size:1.05rem;color:var(--teal-deep);margin-bottom:.5em}
.npill{display:inline-block;background:var(--surface);border:1px solid var(--line);color:var(--ink);
  font-size:.85rem;font-weight:600;padding:5px 11px;border-radius:999px;margin:0 4px 4px 0}
.townpill{display:inline-flex;align-items:center;gap:6px;background:var(--surface);border:1px solid var(--line);
  color:var(--ink);font-weight:600;font-size:.9rem;padding:7px 13px;border-radius:999px}
.townpill svg{width:13px;height:13px;fill:var(--clay)}

/* ---------- FAQ ---------- */
.qa__grid{display:grid;grid-template-columns:.85fr 1.4fr;gap:30px;align-items:start}
.qa__head h2{margin-top:8px}
.qa__card{background:linear-gradient(160deg,var(--teal),var(--teal-deep));background-color:var(--teal-deep);color:#fff;border-radius:var(--radius-lg);
  box-shadow:var(--shadow);padding:26px 24px;margin-top:18px}
.qa__card h3{color:#fff}
.qa__card p{color:#EAF2F1;font-size:.98rem}
.qa__num{display:block;font-family:"Baloo 2",sans-serif;font-weight:800;font-size:1.7rem;color:var(--gold-bright);margin:6px 0 14px}
.qa__list{display:flex;flex-direction:column;gap:12px}
.qa__item{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-sm);box-shadow:var(--shadow-sm);overflow:hidden}
.qa__item summary{cursor:pointer;list-style:none;padding:18px 22px;font-family:"Baloo 2",sans-serif;font-weight:700;
  color:var(--teal-deep);font-size:1.06rem;display:flex;justify-content:space-between;align-items:center;gap:12px}
.qa__item summary::-webkit-details-marker{display:none}
.qa__item summary::after{content:"+";font-size:1.5rem;color:var(--clay);font-weight:700;line-height:1}
.qa__item[open] summary::after{content:"\2013"}
.qa__a{padding:0 22px 20px}
.qa__a p{margin:0;color:var(--ink);font-size:1rem}

/* ---------- dispatch ring (dark) ---------- */
.ring{background:linear-gradient(155deg,var(--teal),var(--teal-deep));background-color:var(--teal-deep);color:#fff;padding:56px 0}
.ring__grid{display:grid;grid-template-columns:1.3fr 1fr;gap:30px;align-items:center}
.ring .kicker{background:rgba(255,255,255,.16);color:#fff}
.ring .kicker svg{fill:var(--gold-bright)}
.ring h2{color:#fff}
.ring p{color:#EAF2F1;font-size:1.08rem}
.ring__nap .nap{background:rgba(255,255,255,.10);border:1px solid rgba(255,255,255,.22);border-radius:var(--radius);padding:22px 24px}
.nap__name{display:block;font-family:"Baloo 2",sans-serif;font-weight:800;font-size:1.2rem;color:#fff;margin-bottom:10px}
.nap__row{display:flex;align-items:center;gap:9px;color:#F0EADE;font-weight:600;margin:8px 0;font-size:1rem}
.nap__row svg{width:17px;height:17px;fill:var(--gold-bright);flex:none}
.nap__row a{color:#fff;text-decoration:none;font-weight:700}

/* ---------- callstrip ---------- */
.callstrip{background:var(--clay-wash);border-top:1px solid var(--line);border-bottom:1px solid var(--line)}
.callstrip .wrap{display:flex;align-items:center;justify-content:center;gap:10px;padding:16px 22px;flex-wrap:wrap;
  font-family:"Baloo 2",sans-serif;font-weight:700;color:var(--ink);text-align:center}
.callstrip svg{width:20px;height:20px;fill:var(--clay)}
.callstrip a{color:var(--clay-deep);font-size:1.15rem;text-decoration:none}

/* ---------- related ---------- */
.relgrid{display:grid;grid-template-columns:repeat(3,1fr);gap:22px}
.relcard{display:flex;flex-direction:column;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);
  overflow:hidden;box-shadow:var(--shadow-sm);text-decoration:none;color:var(--ink);transition:transform .14s ease}
.relcard:hover{transform:translateY(-4px)}
.relcard__media{aspect-ratio:16/10;overflow:hidden;background:var(--cream)}
.relcard__media img{width:100%;height:100%;object-fit:cover}
.relcard__b{padding:16px 18px;display:flex;flex-direction:column;gap:8px}
.relcard__t{font-family:"Baloo 2",sans-serif;font-weight:700;color:var(--teal-deep);font-size:1.06rem}
.relcard__go{display:inline-flex;align-items:center;gap:6px;color:var(--clay);font-weight:700;font-size:.92rem}
.relcard__go svg{fill:var(--clay)}

/* ---------- service page top ---------- */
.svc-top{background:radial-gradient(120% 130% at 85% 0%,#DCEDEC 0%,var(--paper) 60%);padding:40px 0 50px}
.svc-top__wrap{display:grid;grid-template-columns:1.05fr .95fr;gap:32px;align-items:center}
.svc-top__card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);box-shadow:var(--shadow);padding:30px 30px}
.bc{font-size:.86rem;font-weight:600;color:var(--ink-soft);margin-bottom:12px;display:flex;flex-wrap:wrap;align-items:center;gap:6px}
.bc a{color:var(--teal-ink);text-decoration:none}
.bc svg{width:1em;height:1em;fill:var(--ink-soft)}
.svc-top__dek{font-size:1.1rem;color:var(--ink);margin:0 0 20px}
.svc-top__media{margin:0}
.svc-top__img{width:100%;aspect-ratio:27/22;object-fit:cover;border-radius:var(--radius-lg);box-shadow:var(--shadow-lg)}

/* ---------- facts strip ---------- */
.facts{background:var(--teal-deep)}
.facts__wrap{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;padding:20px 22px}
.fact{text-align:center;color:#fff}
.fact__k{display:block;font-size:.8rem;font-weight:700;color:#E7C98A;text-transform:uppercase;letter-spacing:.04em}
.fact__v{display:block;font-family:"Baloo 2",sans-serif;font-weight:700;font-size:1.06rem;color:#fff;margin-top:4px}

/* ---------- what-to-do panel ---------- */
.dosteps__panel{background:var(--surface);border:1px solid var(--line);border-left:6px solid var(--clay);
  border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:28px 30px;max-width:900px;margin:0 auto}
.dosteps__panel h2{margin-top:6px}

/* ---------- guide / prose ---------- */
.guide__wrap{max-width:820px;margin:0 auto}
.prose h2{margin-top:1.6em}
.prose h2:first-child{margin-top:0}
.prose p,.prose li{font-size:1.06rem;color:var(--ink)}
.prose a{color:var(--clay-deep);text-decoration:underline;font-weight:700}
.prose a.btn,.prose a.btn:hover{color:#fff;text-decoration:none}
.guide__lead p:first-child{font-size:1.14rem}
.callcard{background:var(--teal-wash);border:1px solid #CBE3E1;border-radius:var(--radius);padding:22px 24px;margin:24px 0;
  display:flex;flex-direction:column;gap:14px;align-items:flex-start}
.callcard p{margin:0;font-family:"Baloo 2",sans-serif;font-weight:700;font-size:1.08rem;color:var(--teal-deep)}
.bk-callout{background:var(--clay-wash);border-left:6px solid var(--clay);border-radius:var(--radius-sm);padding:18px 22px;margin:24px 0}
.bk-callout h3{color:var(--clay-deep);margin-bottom:.35em}
.bk-callout p{margin:0;color:var(--ink)}
.prose blockquote{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm);
  padding:22px 24px;margin:24px 0;font-size:1.06rem;color:var(--ink)}
.prose blockquote cite{display:block;margin-top:10px;font-style:normal;font-weight:700;color:var(--teal-deep);font-size:.94rem}
.prose blockquote cite span{color:var(--ink-soft)}

/* ---------- generic page hero (about/contact/legal/tools/sitemap) ---------- */
.page-hero{background:radial-gradient(120% 130% at 85% 0%,#DCEDEC 0%,var(--paper) 60%);padding:44px 0}
.page-hero__wrap{display:grid;grid-template-columns:1.05fr .95fr;gap:32px;align-items:center}
.page-hero__wrap--solo{grid-template-columns:1fr;max-width:820px}
.page-hero--solo{padding:40px 0 30px}
.page-hero__copy{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);box-shadow:var(--shadow);padding:30px 30px}
.page-hero__wrap--solo .page-hero__copy{background:transparent;border:0;box-shadow:none;padding:0}
.page-hero__lead{font-size:1.1rem;color:var(--ink);margin:12px 0 18px}
.page-hero__media{margin:0}
.page-hero__media img{width:100%;aspect-ratio:27/20;object-fit:cover;border-radius:var(--radius-lg);box-shadow:var(--shadow-lg)}

/* ---------- about/contact ---------- */
.split{display:grid;grid-template-columns:1.4fr 1fr;gap:30px;align-items:start}
.ataglance{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:10px 22px}
.ataglance__item{display:flex;justify-content:space-between;gap:14px;padding:14px 0;border-bottom:1px solid var(--line-soft)}
.ataglance__item:last-child{border-bottom:0}
.ataglance__k{color:var(--ink-soft);font-weight:600}
.ataglance__v{font-family:"Baloo 2",sans-serif;font-weight:700;color:var(--teal-deep);text-align:right}
.gbp{display:inline-flex;align-items:center;gap:8px;background:var(--teal-wash);color:var(--teal-deep);font-weight:700;
  text-decoration:none;padding:9px 16px;border-radius:999px;margin-top:10px}
.gbp svg{width:16px;height:16px;fill:var(--clay)}
.gbp--light{background:rgba(255,255,255,.9)}
.contact-cols{display:grid;grid-template-columns:1fr 1fr;gap:26px;align-items:start}
.call-panel{background:linear-gradient(160deg,var(--teal),var(--teal-deep));background-color:var(--teal-deep);color:#fff;border-radius:var(--radius-lg);box-shadow:var(--shadow);padding:30px 28px;min-width:0;overflow-wrap:anywhere}
.call-panel .kicker{background:rgba(255,255,255,.16);color:#fff}
.call-panel .kicker svg{fill:var(--gold-bright)}
.call-panel h2{color:#fff}
.call-panel p{color:#EAF2F1}
.call-panel__email{font-size:.94rem;overflow-wrap:anywhere}
.call-panel__email .email{color:#fff;font-weight:700}
.call-panel .gbp{background:rgba(255,255,255,.92);color:var(--teal-deep)}
.contact-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:26px 26px}
.contact-card h3{color:var(--teal-deep)}
.contact-card__note{color:var(--ink);font-size:.96rem}
.checklist{list-style:none;padding:0;margin:0}
.checklist li{display:flex;gap:10px;align-items:flex-start;font-size:1rem;color:var(--ink);padding:7px 0}
.checklist li::before{content:"";flex:none;width:20px;height:20px;margin-top:3px;border-radius:50%;background:var(--teal-wash);
  background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'><path d='M5 12l5 5L20 6' fill='none' stroke='%230C6A6E' stroke-width='3' stroke-linecap='round' stroke-linejoin='round'/></svg>");
  background-size:14px;background-repeat:no-repeat;background-position:center}
.areas-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}
.area{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:22px 22px}
.area__head{display:flex;justify-content:space-between;align-items:flex-start;gap:10px;margin-bottom:8px}
.area__head h3{margin:0;color:var(--teal-deep)}
.area__zip{display:inline-flex;align-items:center;gap:5px;font-size:.82rem;font-weight:700;color:var(--clay-deep);
  background:var(--clay-wash);padding:4px 10px;border-radius:999px;white-space:nowrap}
.area__zip svg{width:12px;height:12px;fill:var(--clay)}
.area p{font-size:.97rem;color:var(--ink);margin:0}

/* ---------- legal / prose--legal ---------- */
.prose--legal{max-width:820px}
.prose--legal h2{margin-top:1.5em}
.prose--legal p,.prose--legal li{font-size:1.04rem;color:var(--ink)}
.prose--legal a{color:var(--clay-deep);text-decoration:underline}

/* ---------- tools ---------- */
.tool-intro{max-width:820px;margin:0 auto 26px}
.tool-intro h2{color:var(--teal-deep)}
.tool-intro p{color:var(--ink)}
.tool{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);box-shadow:var(--shadow);
  padding:28px 28px;max-width:900px;margin:0 auto;display:grid;gap:24px}
.tool__grid{display:grid;gap:22px}
.optgroup{display:flex;flex-direction:column;gap:10px}
.optgroup__legend,.field{font-family:"Baloo 2",sans-serif;font-weight:700;color:var(--teal-deep);font-size:1.02rem}
.tool select{font:inherit;font-size:1rem;padding:12px 14px;border:1px solid var(--line);border-radius:12px;background:var(--paper);color:var(--ink);max-width:100%;width:100%}
.opt-row{display:flex;flex-wrap:wrap;gap:10px}
.opt-row--col{flex-direction:column}
.opt{display:flex;align-items:flex-start;gap:9px;background:var(--tint);border:1px solid var(--line-soft);border-radius:14px;
  padding:11px 14px;font-size:.97rem;color:var(--ink);cursor:pointer;flex:1 1 220px;min-width:0}
.opt input{margin-top:3px;accent-color:var(--teal);flex:none}
.opt label{cursor:pointer}
.tool__result{background:var(--teal-wash);border:1px solid #CBE3E1;border-radius:var(--radius);padding:22px 24px;text-align:center;display:grid;gap:14px}
.result-readout .k{display:block;font-weight:700;color:var(--teal-deep);font-size:.92rem;text-transform:uppercase;letter-spacing:.03em}
.result__value{font-family:"Baloo 2",sans-serif;font-weight:800;font-size:2.4rem;color:var(--clay);line-height:1.1}
.tool-note{font-size:.92rem;color:var(--ink);margin:0}
.tool .btn--call{justify-self:center}

/* ---------- sitemap page ---------- */
.sitemap{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:24px}
.sitemap-group{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:22px 24px}
.sitemap-group h2{font-size:1.2rem;color:var(--teal-deep)}
.sitemap-group ul{list-style:none;padding:0;margin:0}
.sitemap-group li{margin:.4rem 0}
.sitemap-group a{color:var(--clay-deep);text-decoration:none;font-weight:600}
.sitemap-group a:hover{text-decoration:underline}

/* ---------- footer ---------- */
.map-embed{line-height:0;background:var(--cream)}
.foot{background:#241E19;color:#E9E1D3;padding:56px 0 22px}
.foot h3{color:#fff;font-size:1.05rem;margin-bottom:.7em}
.foot-grid{display:grid;grid-template-columns:1.6fr 1fr 1fr 1fr;gap:30px}
.foot-name{display:block;font-family:"Baloo 2",sans-serif;font-weight:800;font-size:1.24rem;color:#fff;margin-bottom:8px}
.foot-name span{display:block;font-family:"Nunito Sans",sans-serif;font-weight:600;font-size:.84rem;color:#C9BFAE;margin-top:3px}
.foot-brand p{font-size:.95rem;color:#D8CFBF}
.foot-sub{color:#C9BFAE!important}
.foot-nap{color:#E9E1D3}
.foot-nap a{color:var(--gold-bright);text-decoration:none;font-weight:700}
.foot-brand .email{overflow-wrap:anywhere}
.foot .gbp{background:rgba(255,255,255,.10);color:#fff;margin-top:12px}
.foot .gbp svg{fill:var(--gold-bright)}
.foot-list{list-style:none;padding:0;margin:0}
.foot-list li{margin:.45rem 0}
.foot-list a{color:#D8CFBF;text-decoration:none;font-size:.95rem}
.foot-list a:hover{color:#fff;text-decoration:underline}
.foot-bottom{display:flex;flex-wrap:wrap;justify-content:space-between;gap:10px;border-top:1px solid rgba(255,255,255,.14);
  margin-top:34px;padding-top:18px;font-size:.85rem;color:#C9BFAE}
.foot-disc{margin:12px 0 0;font-size:.85rem}
.foot-disc a{color:#C9BFAE;text-decoration:underline}

/* ---------- sticky call bar ---------- */
.callbar{position:fixed;left:0;right:0;bottom:0;z-index:115;background:linear-gradient(180deg,#D64C22,var(--clay));
  box-shadow:0 -6px 18px rgba(0,0,0,.16);display:none}
.callbar a{display:flex;align-items:center;justify-content:center;gap:9px;color:#fff;text-decoration:none;
  font-family:"Baloo 2",sans-serif;font-weight:700;font-size:1.14rem;padding:14px}
.callbar svg{width:20px;height:20px;fill:#fff}
.callbar small{font-weight:600;font-size:.82rem;opacity:.92}

/* ==========================================================================
   RESPONSIVE
   ========================================================================== */
@media (max-width:980px){
  .foot-grid{grid-template-columns:1fr 1fr}
  .voices__grid,.caregrid,.relgrid,.jobs,.pattern-grid,.areas-grid,.price-cards{grid-template-columns:1fr 1fr}
  .promise-grid,.steps{grid-template-columns:1fr 1fr}
  .welcome__wrap,.svc-top__wrap,.page-hero__wrap,.reach__full,.reach__compact,.qa__grid,.ring__grid,.cost-grid,.split,.contact-cols,.reviews-home{grid-template-columns:1fr}
  .agg{position:static}
  .filmstrip{grid-template-columns:repeat(4,1fr)}
  .ratechip{left:14px}
}
@media (max-width:860px){
  .burger{display:inline-flex;margin-left:auto}
  .pillnav{display:none;position:fixed;inset:0;top:0;flex-direction:column;align-items:stretch;justify-content:flex-start;
    gap:6px;background:var(--paper);padding:84px 22px 32px;overflow-y:auto;z-index:118;margin:0}
  body.nav-open{overflow:hidden}
  body.nav-open .pillnav{display:flex}
  body.nav-open .site-header{z-index:119}
  /* open menu: lift burger above the pillnav overlay and morph bars into a close X */
  body.nav-open .burger{position:relative;z-index:120;align-items:center;justify-content:center;min-width:44px;min-height:44px}
  body.nav-open .burger span:nth-child(1){transform:translateY(7.5px) rotate(45deg)}
  body.nav-open .burger span:nth-child(2){opacity:0}
  body.nav-open .burger span:nth-child(3){transform:translateY(-7.5px) rotate(-45deg)}
  .pillnav>a,.drop>a{font-size:1.12rem;padding:13px 16px;border-radius:14px;width:100%}
  .drop{width:100%}
  .drop__menu{position:static;display:none;box-shadow:none;border:0;background:var(--tint);margin:2px 0 6px;
    max-height:none;padding:6px}
  .drop.is-open .drop__menu{display:flex}
  .callpill{display:none}
  .brand__sub{display:none}
  .callbar{display:block}
  .callbar{padding-bottom:env(safe-area-inset-bottom)}
}
@media (max-width:620px){
  .band{padding:48px 0}
  .voices__grid,.caregrid,.relgrid,.jobs,.pattern-grid,.areas-grid,.price-cards,.promise-grid,.steps{grid-template-columns:1fr}
  .filmstrip{grid-template-columns:repeat(3,1fr)}
  .welcome__card,.svc-top__card,.page-hero__copy{padding:24px 20px}
  .topbar__r{display:none}
  .foot-grid{grid-template-columns:1fr}
  .brand__name{font-size:1.24rem}
  .facts__wrap{grid-template-columns:1fr 1fr}
}
@media (max-width:400px){
  .callpill__num{font-size:1rem}
  .btn--lg .btn__num{font-size:1.28rem}
  .filmstrip{grid-template-columns:repeat(2,1fr)}
}